Privacy Statement

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Cytek Media Systems Incorporated Privacy Policy

Updated: January 2025

**Introduction**
Cytek Media Systems Incorporated ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Cytekmedia.com.

**Information We Collect**
We may collect several types of information from and about users of our website, including:
- Personal Information: Information such as your name, email address, phone number, and any other details you provide by filling out forms on our website, creating an account, or subscribing to services.
- Payment Information: Information necessary for processing payments, such as credit card details or billing addresses, though this is handled through secure third-party services.
- Automatically Collected Information: Details such as IP addresses, browser type, operating system, referring URLs, and browsing behavior on our website collected through cookies and tracking technologies.
- Geolocation Data: Approximate location information based on your IP address or device settings.
- Communication Data: Records of communications and interactions with our support or sales teams.

**How We Use Your Information**
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and related services.
- To process transactions and deliver services you request.
- To communicate with you, including responding to inquiries and providing updates about your account or services.
- To personalize user experience and analyze how our website is used.
- To comply with legal obligations, enforce our terms of service, and protect against fraud or security threats.

**Legal Basis for Processing**
Depending on your location, we may process your data based on:
- Your consent, where required.
- Our legitimate interests, such as improving services or ensuring security.
- Compliance with legal obligations or contractual requirements.

**Sharing Your Information**
We may share your information in the following circumstances:
- With trusted service providers who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
- With affiliates or subsidiaries for internal administrative purposes.
- As required by law, such as to comply with a subpoena or similar legal process.
- To protect our rights, property, or safety, and that of our users or others.
We do not sell your personal information to third parties.

**Data Retention**
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Afterward, we securely delete or anonymize your data.

**Cookies and Tracking Technologies**
We use cookies, web beacons, and similar technologies to:
- Enhance user experience by remembering preferences.
- Analyze website traffic and usage patterns.
- Provide targeted advertisements and measure their effectiveness.
You can manage or disable cookies through your browser settings, though doing so may affect website functionality.

**Data Security**
We employ a range of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data during transmission.
- Access controls to restrict who can access your data.
- Regular security audits and updates.
Despite these efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.

**Your Rights**
Depending on your jurisdiction, you may have rights including:
- Accessing and receiving a copy of your personal data.
- Requesting correction or deletion of inaccurate or unnecessary data.
- Objecting to or restricting certain data processing activities.
- Withdrawing consent for data processing, where applicable.
- Filing a complaint with a regulatory authority.
To exercise these rights, please contact us at the email provided below.

**Children's Privacy**
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete it.

**International Data Transfers**
If you are located outside of the United States, please note that your information may be transferred to and processed in the United States or other countries. By using our website, you consent to such transfers.

**Third-Party Links**
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

**Changes to This Privacy Policy**
We may update this Privacy Policy periodically. When we do, we will revise the "Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

**Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phone: 785.295.4200
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